By job
Not every process is a request
Some things are just a body of records a team works inside: the kit you own, the sites you maintain, the contracts you hold. Nobody submits them and nobody approves them. They still need an owner, a state and a history.
The spreadsheet is right for about a year
It starts as one tab with twelve rows and ends as the file everybody knows is wrong. Two people edit it in different copies. A column called Status means something different in each half. Nothing records that the laptop went in for repair in March, so nobody can answer whether it is worth repairing again in August. The data is not wrong because anybody was careless — it is wrong because a spreadsheet has nowhere to put who owns a row, what happened to it, or what it has cost since.
Today
- One file, several copies, and no way to tell which is current
- Custodian is a name typed by hand, spelled three ways
- Status is a colour on a cell, and the legend is in someone's head
- History lives in email threads and a folder of receipts
- "What have we spent on this one?" means adding it up by hand
- Nobody notices a warranty expiring until something breaks
On stepbase
- One register, edited in place, with the same rows everyone sees
- Custodian is a link to a person your other apps already know about
- State is a column with fixed options, and a board you drag cards across
- A history you can write into, sitting on the record it is about
- Spend rolls itself up from the maintenance log — no adding up
- A dashboard of what it is, where it is, and what it has cost
Start from a template
Every template is fully editable: change the stages, forms, and routing to match how you work.
FAQ