Acceptable Use Policy

Purpose

This Acceptable Use Policy ("AUP") governs your use of the stepbase platform and all related services. It supplements our Terms of Service and is designed to protect stepbase, our users, and the broader community. By using stepbase, you agree to comply with this policy.

Permitted Use

stepbase is designed for business workflow automation, team collaboration, and process management. Permitted uses include:

• Designing and running approval workflows, review processes, and multi-step business procedures
• Building forms for data collection and task management
• Configuring condition-based routing and team assignments
• Using AI features to generate and enhance workflow designs
• Connecting to external services via HTTP connectors for data integration
• Managing teams, roles, and permissions within your workspace

Prohibited Conduct

You may not use stepbase for any of the following:

• Any activity that violates applicable local, national, or international laws or regulations
• Storing or processing regulated data (such as protected health information or payment card data) without appropriate compliance measures and an applicable plan that supports such use
• Automated scraping, crawling, or systematic extraction of data from the platform
• Attempting to gain unauthorized access to other workspaces, accounts, or stepbase infrastructure
• Reverse-engineering, decompiling, or disassembling any part of the stepbase platform
• Using AI features to generate content that is harmful, misleading, defamatory, or that impersonates others
• Deliberately overloading platform resources through excessive API calls, connector abuse, or other means
• Reselling, sublicensing, or providing access to stepbase to third parties without authorization
• Uploading or transmitting malware, viruses, or any malicious code
• Interfering with or disrupting the integrity or performance of the service

Connector Usage

When using HTTP connectors to integrate with external services, you are responsible for:

• Complying with the terms of service and acceptable use policies of any external service you connect to
• Ensuring that data sent to external services is appropriate and authorized
• Managing and protecting any credentials or API keys used in connector configurations
• Monitoring connector activity and addressing any errors or misuse promptly

AI Feature Guidelines

stepbase offers AI-powered features including flow generation and enhancement. When using these features:

• All AI-generated workflows and suggestions should be reviewed by a qualified person before deployment
• AI features are not a substitute for professional legal, compliance, financial, or medical advice
• You are responsible for the accuracy and appropriateness of any workflow that you deploy, regardless of whether it was AI-generated
• AI feature usage is subject to the limits of your subscription plan

Enforcement

If we determine that you have violated this policy, we may take one or more of the following actions at our discretion:

1. Issue a warning and request that you remedy the violation
2. Temporarily suspend your access to the platform
3. Permanently terminate your account and workspace
4. Remove or disable content that violates this policy
5. Report the activity to relevant authorities if required by law

We will make reasonable efforts to notify you before taking enforcement action, except where immediate action is necessary to protect the platform or other users.

Reporting Violations

If you become aware of any activity that violates this policy, please report it to us at [email protected]. We take all reports seriously and will investigate promptly.